Why Is It That When I Try to Unlock a Note It Says Try Again
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The LINE Privacy Policy has been revised in accordance with the amended Japanese Act on the Protection of Personal Information, which is scheduled to go into effect in Apr 2022.
To continue using LINE in the future, you will need to concord to the Revisions to the LINE Corporation Privacy Policy.
A observe nigh these revisions will exist displayed in the LINE app. Even if y'all choose not to agree, this notice will appear again afterward a certain corporeality of time. If you lot don't agree to the revised Privacy Policy, you'll come across this observe every time you start LINE from March 28.
For details about what revisions were made, please see this page.
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Due to Google policy and specification changes, unique theme splash screens (the screen that appears when you open the LINE app) no longer appears. Instead, LINE's default dark-green splash screen is used.
This alter is applied to themes that were sold up to March 2022 later updating to LINE version 12.5.0 or later. Additionally, the default green LINE splash screen appears for all themes sold from April 2022, regardless of which LINE version is being used.
Splash screen of a theme sold before April 2022 on a LINE version earlier than 12.5.0
Splash screen of a theme sold after March 2022, or using LINE version 12.5.0 or later on
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Unfortunately, there is no fashion to straight check your registered password.
If you forgot your password, follow the steps below to change it.
Note: Exist certain to write your new password downwardly so you lot don't forget information technology.
1. Tap the Home tab > Settings > Account.
2. Tap Password.
Note: If you're asked to unlock the screen, use the unlock method you lot take configured on your device, such equally your passcode, PIN code, or biometric identification (e.thou. fingerprint, confront). Do non utilize the password registered to your LINE account.
3. Enter your new password twice, then tap Change password.
If you're viewing this article on your smartphone, tap hither to become to the Business relationship screen.
If you can't retrieve your password and don't have access to your old device when transferring your LINE account, encounter this Help article.
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Run across beneath for the steps to log in to LINE using your smartphone'southward unlock method.
When logging in to LINE with your smartphone's unlock method for the first time:
1. First LINE for iPad or LINE for PC.
2. Enter the phone number registered to your LINE account and select Log in with smartphone.
3. Select Show verification code.
iv. Start the smartphone version of LINE.
5. Select the Home tab > Settings > Business relationship > Pair a new device.
6. Enter the half-dozen-digit verification code that appears on LINE for iPad or LINE for PC into your smartphone.
7. Employ your smartphone's unlock method when prompted to do and so.
When logging in after the outset time:
ane. Start LINE for iPad or LINE for PC.
2. Enter the phone number registered to your LINE business relationship and select Log in with smartphone.
3. Outset the smartphone version of LINE.
iv. Use your smartphone'southward unlock method when prompted to do so.
"Login successful!" will appear when you're logged in. The LINE official account will likewise transport a login notification message to you in the smartphone version of LINE.
Notation: For details virtually the content of this notification, meet this Assist article.
For more than data well-nigh your smartphone's unlock method, run into this Help article.
For information on how to set up LINE so you can use your smartphone's unlock method for logging in, see this Help article.
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Registering an email address to your LINE account makes it possible for you to reset your password in the case that you forget information technology.
To register an electronic mail accost:
1. Go to the Home tab >Settings > Account > Email address.
2. Enter an email address, and then tap Next.
three. Enter the verification code or tap the URL in the e-mail that was sent to you.
Tap hither to open the Account screen from your smartphone.
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If you see any of the post-obit messages after transferring your account on a smartphone, you may non be able to view past chat messages.
- "This message can't exist decrypted"
- "This bulletin wasn't backed upwardly and restored from your previous device. Unfortunately, at that place'south no mode to read it on your current device."
- "Unable to display message as it couldn't be decrypted."
If any of these messages appear and you cannot view your past chat messages, there is unfortunately no mode to re-display them. In this case, please ask the other person in the chat to ship you any old letters that you need.
The messages higher up appear when:
• You transfer your account to a device with the same OS (e.g. iOS to iOS) without backing up and restoring your chat messages.
⋅You transfer your account to a device with a different OS (e.g. iOS to Android).
Notation: If you transfer your account to a device with a different Bone, you cannot transfer your past chat letters.
⋅You receive conversation letters while transferring your business relationship.
Note: Any conversation letters you receive while transferring your account cannot be transferred to your new device.
Related Aid article:
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If your phone number can exist verified but you're withal non receiving the verification code text message, try selecting Resend lawmaking or Call me instead.
Note: For more information well-nigh the Call me instead pick, see this Assistance article.
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Selecting Call me instead on the phone number verification code input screen lets you verify your phone number by receiving an automated phone telephone call.
To use the Call me instead pick:
1. Tap Phone call me instead at the bottom of the verification code input screen.
2. Tap Keep.
3. After receiving the automated phone call, enter the verification code you lot were given.
Notation: The telephone call may exist from an overseas phone number.
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You can simply verify a telephone number that can receive text messages or phone calls.
Landline phone numbers, numbers that start with 050, and virtual phone numbers cannot be used for verification, then exist certain to utilize a telephone number offered by a mobile service provider.
Annotation: If you verify a telephone number that is already registered to another LINE business relationship, the sometime account will exist deleted.
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Alphabetic character Sealing is a feature that provides cease-to-end encryption (E2EE) for chat messages. E2EE is a communication system designed so that letters saved on our servers are encrypted and cannot be read by anyone except the sender and receiver of the message.
Once the sender and receiver accept both turned on Letter Sealing, they will be able to outset sending messages with added security.
The following information will be encrypted:
• Text messages (non including messages sent through other services like YouTube)
• Location information
• 1-on-i voice/video calls
Note: We plan to aggrandize Letter of the alphabet Sealing'south functionality in the hereafter.
If you utilize LINE for PC with Alphabetic character Sealing enabled on the smartphone version of LINE, you will be required to verify your identity the first fourth dimension yous send a message.
For information about verifying your identity to utilize Letter of the alphabet Sealing on LINE for PC, see this Aid article.
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You need a device that can receive text letters or phone calls to create a new LINE account.
To create a new account:
1. Open LINE and tap Sign up.
2. Confirm the Terms and Conditions of Employ and Privacy Policy, then enter your phone number and tap the pointer.
three. Enter the verification code y'all received via text message.
Annotation:
- On some devices, the verification code is entered automatically. In this instance, please skip to stride 4.
- If you see a message that says "Welcome back, XXXX!" afterwards entering the verification lawmaking, tap No, that'southward non me.
4. Tap No, create a new account.
five. Enter a proper noun, set a profile photo, and tap the pointer.
six. Create a password and tap the pointer.
7. Cull whether to add friends from your device's contacts, then tap the arrow.
If you see someone else'southward name later on verifying your telephone number, see this Help commodity.
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If you're experiencing issues caused by Unicode (e.m. special characters or symbols), you may exist able to resolve them by using LINE for PC.
If y'all can use LINE for PC, try the troubleshooting tips below.
For issues in 1-on-i chats
Delete the chat history of chat rooms that accept Unicode in them:
ane. From the Chat list, right-click on the relevant chat.
2. Click Delete.
For issues with group invitations
Decline the group invitation:
1. From the Group invitations list, right-click on the relevant group.
2. Click Decline.
For issues with group chats
Leave the group:
i. From your friend listing, correct-click on the relevant group.
2. Click Exit group.
For issues with your Friends list
Alter your friend's brandish proper name:
ane. From your friend list, right-click on the relevant friend(due south).
2. Click Modify friend's proper noun.
3. Click the proper name that appears, then edit and save it.
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Category
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Problems
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Creating/transferring a LINE account
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Checking/changing your registered information
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Purchasing/using items
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Friends/Groups
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Chats/Calls/Notifications
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LINE VOOM
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Go more out of LINE
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Safety/Security
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LINE Pay
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About Business Alliances
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Source: https://help.line.me/line/android/pc?lang=en
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